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Job Details

Product Owner - Digital Experience

Information Technologist

Product Manager

5 years



Jacksonville, Florida, United States

The world isn’t standing still, and neither is Allstate. We’re moving quickly, looking across our businesses and brands and taking bold steps to better serve customers’ evolving needs. That’s why now is an exciting time to join our team. As a leader in a corporation with 83,000 employees and agency force members, you’ll have a hand in transforming not only Allstate but a dynamic industry. You’ll have opportunities to take risks, challenge the status quo and shape the future for the greater good.

You’ll do all this in an environment of excellence and the highest ethical standards – a place where values such as integrity, inclusive diversity and accountability are paramount. We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities.

Everything we do at Allstate is driven by a shared purpose: to protect people from life’s uncertainties so they can realize their hopes and dreams. For 89 years we’ve thrived by staying a step ahead of whatever’s coming next – to give customers peace of mind no matter what changes they face. We acted with conviction to advocate for seat belts, air bags and graduated driving laws. We help give survivors of domestic violence a voice through financial empowerment. We’ve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. We are the Good Hands. We don’t follow the trends. We set them.

Job Summary

The Program Management Lead Consultant is responsible for assisting in the acceleration of large scale, enterprise wide transformation at Allstate. This position works with the Program Manager to oversee execution and analytics/reporting to achieve desired results across the transformation portfolio. This position will collaborate closely with senior leaders across the enterprise to drive change and understand transformation progress through all phases of the transformation lifecycle.

Key Responsibilities

  • Collect and analyze data and insights by proactively engaging with workstream groups, leveraging results and make preliminary recommendations to inform the long-term impacts of new or anticipated progress/strategies
  • Work collaboratively with other team members both within and outside the transformation team to connect dots and integrate workstreams/initiatives as needed
  • Actively build strong relationships across the enterprise to facilitate coordination and alignment between the transformation team and other areas across the business
  • Partner closely with the Transformation Acceleration Team Program Manager to support the implementation and refinement of the integrated transformation plan which includes prioritization and coordination of workstreams with urgency and accountability for results
  • Proactively identify risks, design mitigation/contingency strategies and execute to avoid issues, escalating to Program Manager and Director of the Transformation Acceleration Team (as needed)
  • Assist in the development and establishment of standard governance and execution structures required to accelerate progress
  • Collaborate with key partners to track progress and prepare communication of status on a regular basis to share with all impacted parties
  • Provide thought leadership by performing data analysis and research and synthesizing the information into exhibits, artifacts and communications
  • Ensure achievement of the transformation within and across execution teams by clearly communicating objectives and coordinating milestone check ins based on consistent governance and management standards
  • Independently structure, analyze, synthesize and present findings with minimum direction

Preferred Qualifications

Education and Experience
• 5 or more years of related experience
• A bachelor’s degree or equivalent experience.
Certificates, Licenses, Registrations
• None
Functional Skills
• Works effectively in an Agile environment
• Collaborate with multiple areas, including the User Experience team, and integrate deliverables into a prioritized and actionable backlog
• Intermediate project and program management skills; Ability to understand the enterprise strategy and translate objectives into action plans
• Able to deal with ambiguity and change in project scope without impacting the project in a negative way
• Intermediate critical thinking and holistic problem-solving skills including the ability to structure, analyze, and resolve complex problems quickly and easily
• Proven track record of delivering excellent results aligned with strategic objectives that are measurable and sustainable
• Ability to work as part of a team, communicate and foster collaborative relationships at all levels of the organization to maximize the achievement of business outcomes
• Intermediate ability to influence others, structuring and presenting documents to effectively communicate with and inspire trust of cross-functional partners and mid-level management to drive alignment and decision making
• Adapts quickly to changing environments and helps others adapt
• Able to think discriminately and see underlying concepts and patterns, forecast complex resource needs and recognize risks and the broader implications of decisions across the enterprise; Considers multiple solutions and understands the impact on enterprise goals
• Ability to proactively plan to achieve results in line with an organization’s short and long-term goals
• Advanced in Microsoft Office suite skills (PowerPoint, Excel, Word, and Project)

The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen.

Good Work. Good Life. Good Hands®.

For immediate consideration, please click here to apply now!

As a Fortune 100 company and industry leader, we provide a competitive salary – but that’s just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you’ll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.

Learn more about life at Allstate. Connect with us on Twitter, Facebook, Instagram and LinkedIn or watch a video.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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